Our Story
Gold Crest was founded by a local businessman in Hicksville, Long Island, who was driven by the need for more reliable transportation services in the area. After experiencing consistent service failures and receiving a challenge from an existing company’s management, he decided to take matters into his own hands. Gold Crest was established to set a new standard in transportation, focusing on dependability and superior service.
Since its inception, Gold Crest has been dedicated to delivering safe, comfortable, and dependable ground transportation to Hicksville, Westbury, Bethpage, Levittown, Plainview, Syosset, East Meadow, and neighboring towns. Our commitment to excellence has fueled our expansion into wider areas, with our highly sought-after services now catering to customers not only throughout New York City but also worldwide. Join the Gold Crest experience and travel with peace of mind, wherever your journey takes you.
Duty of Care
At Gold Crest, we hold ourselves to the highest standards of duty of care to ensure the safety, comfort, and well-being of our customers.
Our duty of care encompasses the following principles:
Safety First
We prioritize the safety of our passengers, employees, and affiliated drivers above all else. We adhere to strict safety protocols and regulations to maintain the highest standards, driver education, and operational procedures.
Reliable Service
We are committed to providing reliable and punctual transportation services. Our drivers are experienced to navigate efficiently and responsibly, ensuring timely arrivals and departures for our customers.
Customer Comfort
We strive to create a comfortable and pleasant travel experience for our customers. From clean and well-maintained vehicles to courteous and professional drivers, we go the extra mile to ensure our customers feel at ease throughout their journey.
Accessibility
We are dedicated to providing accessible transportation options for all individuals, including those with disabilities or special needs.
Communication and Support
We maintain open lines of communication with our customers to address any concerns or special requests they may have. Our customer support team is available 24/7 to assist with booking inquiries, itinerary changes, or any other assistance our customers may require.
Environmental Responsibility
We are committed to minimizing our environmental impact by implementing eco-friendly practices and utilizing fuel-efficient vehicles. By reducing emissions and promoting sustainable transportation options, we contribute to a cleaner and healthier environment for future generations.
